Frequently Asked Questions
Everything you need to know about clean beauty and your order.
Are bareMinerals products truly clean and cruelty-free?
Yes, we are 100% cruelty-free and never test on animals. Our formulas are 'Clean Without Compromise,' meaning they are free of parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, and triclocarban.
How do I find my perfect foundation shade?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts to find the perfect match for your skin tone and undertone.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund, excluding original shipping fees.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Please check our shipping page for a full list of available destinations and rates.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also track your status by logging into your account on our website.
Are your products safe for sensitive skin?
Many of our products, including our iconic Original Loose Mineral Foundation, are formulated with minimal ingredients and are dermatologist-tested to be safe for sensitive skin.